History for "How Active Users are calculated for billing"
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Updated by allison blevins, Sep 05, 2023 at 8:41am
Billing for users is calculated based on the number of Active Users during the previous month of usage and billed
aton the first of the month. Or if you are a new customer, it will be calculated baseduponon the number of Active Users at the time of activation. The number of active users can fluctuate month-to-month, especially for spaces that are monetizing excess space, so billing will reflect that fluctuation.Active Users are defined in Brivo Workplace in two ways. One is the users in the internal user group and the other is users in the external user group.
Internal Users
Internal users are generally employees of the organization. Their access to Brivo Workplace is not monetized and pricing for resources is not displayed for these users.
All users in this user group are considered active users and count towards your active user count.
External Users
External users are generally people outside of your organization. their access to Brivo Workplace is monetized and pricing for access will be displayed to these people.
Your monthly active user count for external users will be based on
ifwhether they had taken any of the following actions in the previous month:• made a reservation or had a recurring reservation in that month
• had an active monthly membership*
• used a punch pass*
*features coming soon
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Updated by allison blevins, Sep 05, 2023 at 8:39am
Billing for users is calculated based on the number of Active Users during the previous month of usage and billed at the first of the month. Or if you are a new customer, it will be calculated based upon the number of Active Users at the time of activation.
Active Users are defined in Brivo Workplace in two ways. One is the users in the internal user group and the other is users in the external user group.
Internal Users
Internal users are generally employees of the organization. Their access to Brivo Workplace is not monetized and pricing for resources is not displayed for these users.
All users in this user group are considered
Active Usersactive users and count towards your active user count.External Users
External users are generally people outside of your organization. their access to Brivo Workplace is monetized and pricing for access will be displayed to these people.
Your monthly
Activeactive user count for external users will be based on if they had taken any of the following actions in the previous month:• made a reservation or had a recurring reservation in that month
• had an active monthly membership*
• used a punch pass*
*features coming soon
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Updated by allison blevins, Aug 31, 2023 at 12:54pm
Billing for users is calculated based on the number of Active Users during the previous month of usage and billed at the first of the month. Or if you are a new customer, it will be calculated based upon the number of Active Users at the time of activation.
Active Users are defined in Brivo Workplace in two ways. One is the users in the internal user group and the other is users in the external user group.
Internal Users
Internal users are generally employees of the organization. Their access to Brivo Workplace is not monetized and pricing for resources is not displayed for these users.
All users in this user group are considered Active Users and count towards your user count.
External Users
External users are generally people outside of your organization. their access to Brivo Workplace is monetized and pricing for access will be displayed to these people.
Your monthly Active user count for external users will be based on if they had taken any of the following actions in the previous month:
• made a reservation or had a recurring reservation in that month
• had an active monthly membership*
• used a punch pass*
*features coming soon
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Created by allison blevins, Aug 31, 2023 at 12:19pm