User Help

3 articles

  • Cancel or Change my Reservation

    Once logged in from a web browser, click the drop-down menu located next to your avatar in the top right-hand corner of the page and choose "My Reservations". This will allow you to Cancel  your reservation. If you would like to edit your reservation rather than Cancel it, please reach out to your Space Owner/Space Manager for assistance prior to the scheduled start. 

  • Edit my Profile

    By navigating to the avatar drop-down menu on the top right of the page > My Profile > Edit Profile you will be able to: Add an avatar Create a custom profile link List your name and company  (if your space uses this - it is the automated concierge service) List your profile in the Member Directory (can be found at Members at the top of page) Edit your name Add your birthday (this is…

  • Change my Password

    Change Password Once logged in, change your password by first selecting your avatar. Select My Profile Select Edit Profile Scroll down to Update Password Forgot Password If you forgot your password, you can easily reset it.  Select Forgot Password  on the Log In page to have a password reset link sent to your email. You can also ask the Space Manager to reset your password for you!