General Info

5 articles

  • System Notes and How to Read Them

    Within the system there are a few places where you can V iew Notes . These notes will show you changes made by users, admins and the system. Reading System Notes The most prominent place you'll see these notes are on member's/user's accounts. ( Manage Members/Users > Member/User Lis t > Select the member. Notes are on the right side of the page.) The notes will always go in order from newest to oldest, so…

  • Creating and Managing Events

    Create all of your events in the Brivo Workplace Platform and connect your Mailchimp, Active Campaign or Hubspot to build your network. Communicate and track events happening in your space. This can include lunch and learns, after-hours events, classes, and much more. Create Events From the dashboard, navigate to Manage Events > Upcoming Events or Manage Events > Past Events . Click the New Event  button in the upper right corner Enter a Name  for…

  • Dashboard

    The Dashboard is designed so you can quickly see important information for your space. Gross Revenue : Shows your revenue before any deductions.  If you'd like to see the adjusted gross income, you can follow the link to your Revenue report and download as a CSV. Total Members: The total amount of members in your space, including members with the default membership type. Active Members: See how active members are defined . Active members are…

  • Help Desk

    If you run into any challenges or questions that you can’t find answers to, you can get help from a Brivo Workplace teammate through our help desk which is powered by Intercom. Open the help channel from the Intercom chat bubble icon found at the bottom right of the Brivo Workplace Platform. From the Intercom pop-out, you can start a conversation with our Support Team by selecting New Conversation . We will work to get…

  • Email Filtering

    You can manage your incoming mail using Gmail’s & Office 365's filters to send email to a folder, label, or archive, delete, star, or automatically forward your mail. This is useful to manage platform Notification emails based on the criteria of your choosing. Gmail Office 365