History for "Help Desk"

If you run into any challenges or questions that you can’t find answers to, you can get help from a Brivo Workplace teammate through our help desk which is powered by Intercom.

• Open the help channel from the Intercom chat bubble icon found at the bottom right of the Brivo Workplace Platform.
• From the Intercom pop-out, you can start a conversation with our Support Team by selecting New Conversation. We will work to get you an answer to your question as quickquickly as possible.
• See current and past conversations from the 'Your Conversations" section.
• Search for an article about the topic you want to learn more about under Find an Answer Yourself.

You will receive important Intercom messages from us:

• New release notifications: Information including walk-throughs of features found in the latest release of the Brivo Workplace Platform.
• Space communications: If we see an issue at your space, we may reach out through Intercom about it before reaching out via e-mail or phone.
• Platform announcements: Downtime, long-term maintenance scheduled, or hardware updates relevant to your space.

If you run into any challenges or questions that you can’t find answers to, you can get help from a ProximityBrivo Workplace teammate through our help desk which is powered by Intercom.

• Open the help channel from the Intercom chat bubble icon found at the bottom right of the ProximityBrivo Workplace Platform.
• From the Intercom pop-out, you can start a conversation with our Support Team by selecting New Conversation. We will work to get you an answer to your question as quick as possible.
• See current and past conversations from the Your Conversations section.
• Search for an article about the topic you want to learn more about under Find an Answer Yourself.

You will receive important Intercom messages from us!:

Here’s a short list of notifications we send out:

• New release notifications: Information including walk-throughs of features found in the latest release of the ProximityBrivo Workplace Platform.
• Space communications: If we see an issue at your space, we may reach out through Intercom about it before reaching out via e-mail or phone.
• Platform announcements: Downtime, long-term maintenance scheduled, or hardware updates relevant to your space.

If you run into any challenges or questions that you can’t find answers to, you can get help from a Proximity teammate through Intercom.

• Open the help channel from the Intercom icon found at the bottom leftright of the Proximity Platform.
• From the Intercom pop-out, you can start a conversation with our Support Team by selecting New Conversation. We will work to get you an answer to your question as quick as possible.
• See current and past conversations from the Your Conversations section.
• Search for an article about the topic you want to learn more about under Find an Answer Yourself.

You will receive important Intercom messages from us!

Here’s a short list of notifications we send out:

• New release notifications: Information including walk-throughs of features found in the latest release of the Proximity Platform.
• Space communications: If we see an issue at your space, we may reach out through Intercom about it before reaching out via e-mail or phone.
• Platform announcements: Downtime, long-term maintenance scheduled, or hardware updates relevant to your space.

If you run into any challenges or questions that you can’t find answers to, you can get help from a Proximity teammate through Intercom.If you run into any challenges or questions that you can’t find answers to, you can get help from a Proximity teammate through Intercom.

• Open the help channel from the Intercom icon found at the bottom left of the Proximity Platform.
• From the Intercom pop-out, you can start a conversation with our Support Team by selecting New Conversation. We will work to get you an answer to your question as quick as possible.
• See current and past conversations from the Your Conversations section.
• Search for an article about the topic you want to learn more about under Find an Answer Yourself.

You will receive important Intercom messages from us!

Here’s a short list of notifications we send out:

• New release notifications: Information including walk-throughs of features found in the latest release of the Proximity Platform.
• Space communications: If we see an issue at your space, we may reach out through Intercom about it before reaching out via e-mail or phone.
• Platform announcements: Downtime, long-term maintenance scheduled, or hardware updates relevant to your space.