Returning or Deducting a Deposit

This document applies to: Coworking & Workplace

Marking a Deposit as Returned

Navigate to the member's/user's Billing tab.

• Hover over Billing Actions and select View Deposits.
• Select Return/Deduct
• Enter the amount that was returned to the member. 
• Select Save Adjustment.
• Select Done.

Please note: 

• This does not return the funds to the member - it simply notes that the deposit has been returned to the member. Brivo Workplace cannot refund deposits due to limitations within Stripe/banks. You will need to refund the member via an offline payment method.
• You can deduct funds from a deposit at the same time.

Deducting from a Deposit

Navigate to the member's Billing tab.

• Hover over Billing Actions and select View Deposits.
• Select Return/Deduct
• Enter the amount that was deducted from the deposit. 
• Select Save Adjustment.
• Select Done.

Please note: You can mark funds as returned from a deposit at the same time.